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Program: Long-Term Care ACTION Line  
Organization: Ontario. Ministry of Health and Long-Term Care
Phone Numbers: Outside Ontario: 416-326-6777
Toll-Free: 1-866-876-7658
Teletype: 1-800-387-5559
Outside Ontario: 416-327-4282
Service Description: A toll-free government service concerning long-term care homes in Ontario * handles concerns and registers complaints about long-term care homes * initial calls are answered by ACTION Line staff and the complaints are forwarded to local LHIN offices * callers can also have their complaints forwarded to an Independent Complaints Facilitators (ICF)

Fees: Free
Application: Call
Eligibility - Population(s) Served: People with concerns or complaints about an Ontario long-term care home
Languages: English ; French
Language Note: French reception, programs, publications, and website * French interpretation available upon request
Area(s) Served:
See Also: Long-Term Care Homes
Residential Care Advocacy and Care Standards

This information was last completely updated on November 7, 2018

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