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Organization: Hospice Waterloo Region  
Phone Numbers: 519-743-4114
Cook Family Residence: 226-666-3547
Fax: 519-743-7021
Email: hospice@hospicewaterloo.ca
Website: www.hospicewaterloo.ca
Address:
100 Solstice Way
Waterloo, ON
N2K 0G3
Intersection: Country Squire Ln and University Ave E
Location: Waterloo (Eastbridge)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Mon8:30am-5pm
Tue8:30am-5pm
Wed8:30am-5pm
Thu8:30am-5pm
Fri8:30am-5pmOpen

Public Contacts: Alexandra Allen - Community Relations Manager
519-743-4114 ext 121 * aallen@hospicewaterloo.ca
Service Description: Companionship, respite care, and emotional support to people and their family/caregivers dealing with a life-threatening illness * bereavement support for anyone who has experienced the death of a loved one due to a palliative illness * services can be provided at home, hospitals and long-term care homes

Volunteer Visiting - Volunteers make weekly visits to the client's home to provide emotional and psycho-social support

Day Away Program - Program hosted weekly that offers opportunities to engage in discussions and group activities

Complementary Therapies - Massage, reflexology, reiki, therapeutic touch is provided to those dealing with stress and anxiety

Transportation - Volunteer drivers are available to provide transportation to medical appointments and hospice programs * provided for palliative clients

Bereavement Walking Group - A program offered weekly led by volunteers who offer support and encouragement

Counselling Services - Individual and family counselling * caregiver support group * bereavement support group * bereavement education program

Services and Programs:

Fees: Free
Application: Call * no referral required
Eligibility / Target Population: People who need end-of-life care or bereavement supports
Languages: English * French
Language Notes: French programs offered
Area Served:
Waterloo Region  
See Also: Hospice Palliative Care Residences

This information was last completely updated on May 22, 2025

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© 2025, Ontario Health atHome

Updated May 22, 2025
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