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Program: Children's Mental Health Services - Safe Haven Youth Services  
Organization: Starling Community Services
Phone Numbers: 519-749-1450
Email: admin@starlingcs.ca
Website: starlingcs.ca/housing/safe-haven-youth-services
Address:
41 Weber St W
Kitchener, ON
N2H 3Z1
Intersection: Young St and Weber St W
Location: Kitchener (City Commercial Core)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hoursOpen
Thu24 hours
Fri24 hours
Sat24 hours

Service Description: Emergency shelter services for youth who are at risk of being homeless * program offers immediate admission for youth

Services include:
  • assistance with family reintegration and housing services
  • assistance attending school and community activities
  • referrals to other community-based youth and family supports
  • food, clothing, laundry and shower facilities

Additional services include:
  • Crisis services - immediate admission to our shelter on a 24 hours and 7-day-a-week basis to youth who are experiencing a crisis and need a safe place to stay * ages 12-16
  • Respite services - offers parents/caregivers and youth a break by providing short-term temporary care of youth who are experiencing difficulties within their home environments * ages 12-16
  • Life launch services - offers shelter and support to youth who have accessed our Crisis Service and are looking for long-term housing * ages 16-18

Fees: Free for most services
Application: Call
Eligibility / Target Population: Youth 12-18 years old in need of crisis support or housing
Languages: English
Area Served:
Waterloo Region and area  
See Also: Clothing and Household Items
Drop-In Centres for Youth
Emergency Shelters for Youth

This information was last completely updated on July 20, 2026

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