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Program: Training and Employment Services  
Organization: YW - Kitchener-Waterloo
Phone Numbers: 519-576-8856
Fax: 519-576-0129
Email: general@ywkw.ca
Website: ywkw.ca/career-services/
Address:
102 King St W
Kitchener, ON
N2G 1A6
Intersection: Ontario St N and King St W
Location: Kitchener (City Commercial Core)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-4pm
Public Contacts: Heather Cowan - Manager of Career Services
226-750-1451 * heather.cowan@ywkw.ca
Service Description: Supports for women, cis, trans and gender-diverse people to find and maintain employment * one-on-one counselling and workshops on skills development, resume and cover letter writing, job search strategies, and networking * access to computers, phones, software, fax machines, and copiers

Services and programs include:

  • In Her Shoes (women): skills training for women, transgender and non-binary people who are visible minority newcomers between the ages of 16-65
  • In Her Shoes (youth): skills training for female youth, transgender and non-binary youth between the ages of 15-30
  • In Her Shoes - Uplift YWCA Reskilling in Specialized Technology: post-secondary certificate program for employment ready women, cis, trans and non-binary people

YW Thrift Boutique Store Hours:
Mon-Fri 10:30am-4pm

Phone: 226-751-6898
Email: thrift@ywkw.ca


Fees: Free
Application: Call or email
Eligibility / Target Population: People who are unemployed or underemployed
Languages: English
Area Served:
Waterloo Region and area  
See Also: Community Resource Centres

This information was last completely updated on August 11, 2025

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© 2025, Ontario Health atHome

Updated August 11, 2025
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