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Welcoming Refugees - It is recommended that sponsors connect sponsored refugees to Immigrant Services as soon as possible upon their arrival in Guelph Wellington. Settlement staff are trained and experienced in the settlement and integration of newcomers, helping them to identify immediate needs and connect with relevant community services. Service providers within the community may contact the Settlement Services Integration Coordinator with any questions or for more information.

Organization: Immigrant Services Guelph-Wellington  
Phone Numbers: 519-836-2222
Fax: 519-837-2884
104 Dawson Rd, Unit 102
Guelph, ON
N1H 1A6
Intersection: Dawson Rd and Speedvale Ave W
Location: Guelph-North West
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9 am-5 pm * Thu by appointment 5 pm-6:30 pm
Executives: Sandra Cocco - Executive Director
Tom Lusis - President
Service Description: Services for permanent residents, convention refugees or protected persons, live-in caregivers, international students, work permit holders, refugee claimants and naturalized Canadian citizens.

Services include settlement counselling and orientation * information and referral * assistance with government benefits application * assessment of English language skills * referral to English language instruction

Settlement Program -- services to enable immigrants and refugees to integrate into Canadian society including orientation programs, language and skills training to help facilitate employment, and programs to welcome newcomers to the community * needs and eligibility assessments, post-arrival information and referral to job search and employment counselling, assistance to establish social and professional networks to promote community engagement, and assistance to access a range of settlement and community services

Settlement Program (schools) -- provides settlement support to newcomer families in schools during the school year (Sep-Jun) * settlement workers connect with newcomer students and families * one-on-one and group settings * provide settlement-related information for successful integration * services are available to all schools

Coordinated Language Assessment and Referral Services (CLARS) -- assessment of English language skills for referral to language training programs * Language Instruction for Newcomers to Canada (LINC); English as a Second Language (ESL) * Canadian Language Benchmarks Assessment is used to measure English language skills in speaking, listening, reading and writing

Translation and Interpretation Program Services (TIPS) -- services for individuals and organizations

Employment Related Services -- assistance with resumes, assistance with job search, employment training including Canadian workplace culture, computer skills, and worker health and safety information

Programs and Groups:
  • income tax clinics, income tax information sessions
  • English conversation circles
  • one-on-one conversation practice
  • seniors groups

Fees: None
Application: Contact office for a full list of programs, groups and details
Eligibility - Population(s) Served: Settlement Services -- open to newcomers who are permanent residents, convention refugees, protected persons, live-in caregivers, refugee claimants or naturalized Canadian citizens

Language Assessment and Referral Centre (LARC) -- adult immigrants older than 18 years of age who are permanent residents, convention refugees, protected persons, live-in caregivers, refugee claimants or naturalized Canadian citizens
Languages: English ; Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; Farsi ; Hindi ; Punjabi ; Spanish ; Urdu ; Vietnamese
Language Note: Dari
Area(s) Served:
Guelph ; Wellington County  
See Also: Accessing Services in Other Languages
English/French as a Second Language (ESL/FSL) Training Programs
Immigrant, Newcomer and Refugee Services

This information was last completely updated on September 11, 2018

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