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Organization: Halton. Halton Region Health Department - Oakville - Woodlands Operation Centre - Emergency Information Vial Program / Wallet Cards  
Phone Numbers: Mon-Sun 24 hours 905-825-6000 or call 3-1-1
Toll-Free: 1-866-442-5866
TTY: 905-827-9833
Fax: 905-825-9061
c/o Halton Region EMS
Woodlands Operation Centre
1179 Bronte Rd
Oakville, ON
L6M 4G3
Intersection: Bronte Rd and QEW
Location: just north of the Halton Region Administration Centre
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Office Mon-Fri 8:30 am-4:30 pm
Executives: Hamidah Meghani - Medical Officer of Health
Public Contacts: Paul Lamey - Public Safety Education Coordinator
Paramedic Services
Service Description: The program was developed to provide paramedics with the most up to date pertinent medical information.
  • responders can then assess and apply the most appropriate care and drug treatment as quickly as possible increasing the patient's chances of a more positive outcome
  • in an emergency if you are unable to communicate, with this Vial Program, the paramedics can gather vital medical information that could potentially save a life

The program is easy to follow:
  • a clear plastic vial with a white easy snap cap is marked with a fluorescent orange label with the three universal symbols for 9-1-1 (medical, fire & police)
  • complete the Emergency Information form
    Note: Have your doctor, pharmacist, or relative help you complete the form if needed, and make sure it is kept up-to-date
  • place the completed Emergency Information form into the vial and place it in the refrigerator in one of the door shelves
  • the vial contains two additional fluorescent orange labels, one to stick on the front door of your house, and the other to stick on you refrigerator door

As an extension to the vial program, Emergency Information Wallet cards have been developed in the same model as the Emergency Vial Information forms, to provide emergency responders with critical medical information when you are not at home.

These wallet cards can also be placed into clear luggage tags and attached to:
  • a child's car seat
  • school back pack
  • camping gear
  • worn on a lanyard for runners or by participants in other sports like hockey, baseball, golf, tennis

Fees: None
Application: * Vials are available from the Paramedic Services headquarters on Bronte Road between the hours of 8:30 am-4:30 pm Monday to Friday or call ahead to arrange pick up
* The Emergency Information Form to be placed in emergency vial can be completed on the website
* The Emergency Information Wallet Card can also be found on the website
Eligibility / Target Population: No restrictions
Languages: English
Area Served:
Burlington, Halton Hills, Milton, North West Mississauga, Oakville, South West Mississauga, Wellington  
See Also: Emergency Planning and Preparedness
Medical Information Alerts

This information was last completely updated on January 9, 2019

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