Immigrant, Newcomer, and Refugee Services - Kitchener–Waterloo–Wellesley–Wilmot–Woolwich

Non-profit or government programs and services that deal with the immigration, refugee and citizenship process. Includes courses for preparing for the citizenship test.

See also Resources in French, Portuguese and German and Accessing Services in Other Languages.

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Wheelchair Accessible French Services

These services are located in Kitchener–Waterloo–Wellesley–Wilmot–Woolwich View French services
Beth Jacob Congregation Beth Jacob Synagogue, 161 Stirling Ave S, Kitchener, ON N2G 3N8	519-743-8422	Add to Clipboard
Camino Wellbeing and Mental Health - Community Services - Refugees and Newcomers 400 Queen St S, Kitchener, ON N2G 1W7	519-743-6333	Add to Clipboard
Community Health Caring - Kitchener-Waterloo - Refugee Health 44 Francis St S, Kitchener, ON N2G 2A2	226-336-1321	Add to Clipboard
COMPASS Refugee Centre 675 Queen St S, Unit 230, Kitchener, ON N2M 1A1	519-571-1912	Add to Clipboard
Conestoga College Institute of Technology and Advanced Learning - Language Instruction for Newcomers to Canada Conestoga Career Centre, 299 Doon Valley Dr, Kitchener, ON N2G 4M4	519-886-3300	Add to Clipboard
Conestoga College Institute of Technology and Advanced Learning - Newcomer Advising Conestoga Career Centre, 299 Doon Valley Dr, Kitchener, ON N2G 4M4	519-748-5220 ext 2734	Add to Clipboard
English at First First United Church, 16 William St W, Waterloo, ON N2L 1J3	519-571-0360	Add to Clipboard
Kitchener-Waterloo Multicultural Centre 715 Fischer-Hallman Rd, Unit 401, Kitchener, ON N2E 4E9	519-745-2531	Add to Clipboard
Muslim Social Services of Kitchener-Waterloo 480 Charles St E, Kitchener, ON N2G 4K5	226-240-8996	Add to Clipboard
Reception House Waterloo Region 101 Frederick St, Unit 700, Kitchener, ON N2H 6R3	519-743-0445	Add to Clipboard
Waterloo Catholic District School Board - Newcomer Reception Centre Catholic Education Centre, 35 Weber St W, Unit A, Kitchener, ON N2M 4E4	519-743-3328	Add to Clipboard
Waterloo Catholic District School Board - St Louis Adult Learning and Continuing Education Centres - English as a Second Language 80 Young St, Kitchener, ON N2H 4Z1	519-745-1201 ext 229	Add to Clipboard
Waterloo Catholic District School Board - St Louis Adult Learning and Continuing Education Centres - Language Instruction for Newcomers to Canada 80 Young St, Kitchener, ON N2H 4Z1	519-745-1201 ext 224, 538 or 400	Add to Clipboard
Working Centre (The) - Job Search Resource Centre - Speak English Cafe Queen Street Commons Cafe, 43 Queen St S, Kitchener, ON N2G 1V8	519-743-1151 ext 160	Add to Clipboard
YMCA of Three Rivers - Kitchener - A R Kaufman Family - Immgrant Services 800 King St W, Kitchener, ON N2G 3C5	519-579-9622 School Settlement: 519-742-8220	Add to Clipboard

These services are located outside of Kitchener–Waterloo–Wellesley–Wilmot–Woolwich, but provide service to Kitchener–Waterloo–Wellesley–Wilmot–Woolwich.
AURA 525 Bloor St E, Toronto, ON M4W 1J1	416-588-1612	Add to Clipboard
AURA - Toronto Inside the Church of St. Peter and St. Simon-the-Apostle, 525 Bloor St E, Toronto, ON M4W 1J1	416-588-1612	Add to Clipboard
Canada. Immigration and citizenship	1-888-242-2100	Add to Clipboard
Canada. Immigration and citizenship - Interim Federal Health Program	1-888-242-2100	Add to Clipboard
Canada. Immigration and citizenship - Permanent Resident Card PO Box 10020, Sydney, NS B1P 7C1	1-888-242-2100	Add to Clipboard
Community Legal Education Ontario - Refugee Rights in Ontario 180 Dundas St W, Suite 506, Toronto, ON M5G 1Z8	416-408-4420	Add to Clipboard
Immigration and Refugee Board of Canada Minto Place, Canada Building, 344 Slater St, 12th Fl, Ottawa, ON K1A 0K1		Add to Clipboard
Lao Association of Ontario - Toronto 956 Wilson Ave, Toronto, ON M3K 1E7	416-398-3057	Add to Clipboard
Ontario Council of Agencies Serving Immigrants 110 Eglinton Ave W, Suite 200, Toronto, ON M4R 1A3	416-322-4950	Add to Clipboard
Ontario Council of Agencies Serving Immigrants - NewYouth	416-322-4950 ext 255	Add to Clipboard
Ontario Council of Agencies Serving Immigrants - Positive Spaces Initiative 110 Eglinton Ave W, Suite 200, Toronto, ON M4R 1A3	416-322-4950	Add to Clipboard
Ontario Council of Agencies Serving Immigrants - WelcomeOntario - Refugee Assistance Information		Add to Clipboard
Ontario Immigration		Add to Clipboard
Ontario. Ministry of Citizenship and Multiculturalism 56 Wellesley St W, 14th fl, Toronto, ON M7A 2E7	416-212-0039	Add to Clipboard
Ontario. Ministry of Health - Health811 - Refugee HealthLine Toronto, ON	Call 811	Add to Clipboard
Refugee Sponsorship Training Program 55 Town Centre Court, Suite 401, Toronto, ON M1P 4X4	1-877-290-1701	Add to Clipboard
Settlement.Org		Add to Clipboard
Société Économique de l’Ontario 745 Montreal Rd, Suite 210B, Ottawa, ON K1K 0T1	613-590-2493	Add to Clipboard
University of Toronto - Toronto - 158 St George St - Comparative Education Service 158 St George St, Toronto, ON M5S 2V8	416-978-2400	Add to Clipboard
World University Service of Canada 1404 Scott St, Ottawa, ON K1Y 2N2	613-798-7477	Add to Clipboard
These services may or may not be regulated in Ontario. For services that are not specifically regulated, Consumer Protection Ontario provides guidance on consumer rights, public safety, and how to address concerns or serious complaints.