Program: Remote Care Management Program
Organization: Halton Healthcare
Oakville Trafalgar Memorial Hospital
Outpatient Rehabilitation
Phone Numbers: 289-218-6018
Toll-Free: To avoid long distance charges to a Halton Healthcare hospital, just dial local hospital number and request to be transferred
Crisis: Call 911 in emergencies
Fax: 905-815-5132
Email: rcm@haltonhealthcare.com
Website: connectedcarehalton.ca/for-physicians/remote-care-management/
Address:
3001 Hospital Gate
Oakville, ON
L6M 0L8
Intersection: Third Line and Dundas St W
Location: Oakville (Bronte Creek)
Accessibility:
Wheelchair Accessible
Hours: Mon-Fri 9am-5pm
Service Description: The goal of the RCM is to ensure vulnerable populations receive appropriate clinical support and monitoring in the community, including escalation to medical practitioners or acute care, where necessary * helps to reduce unplanned visits to the Emergency Department and/or unplanned re-admissions and develop sustainable self-management techniques for the identified patient populations supported through education and resources * allows patients with acute viral respiratory illnesses, Chronic Obstructive Pulmonary Disease (COPD), Congestive Heart Failure (CHF), palliative (prognosis 2 to 12 months), to manage their symptoms at home with technology and nursing support provided to them


The program is a partnership between Halton Healthcare (HH), Connected Care Halton Ontario Health Team (CCHOHT) and Ontario Health atHome * patient vital signs are reviewed by a health care provider remotely



Fees: Most services covered by OHIP
Application: Medical referral from a family physician or a specialist is required
Eligibility / Target Population: Patients 18 years and older, live in Halton Region and not in long-term care facility with a valid OHIP number, and cognitively able to participate in the program or lives with someone who is able to assist
Languages: English
Language Notes: Interpretive services available upon request
Area Served: Halton Region
Print Materials:  RCM Info Sheet May 2025
See Also: Lung and Respiratory Conditions
Rehabilitative Care - Hospital-Based Outpatient Therapy
Last Updated: 10/20/2025
Service Profile Web Address: eng/displayService.aspx?id=204517

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