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Organization: Toronto Shelter and Support Services - Toronto, John St - Birkdale Residence  
Phone Numbers: 1-877-338-3398
Crisis: 416-338-4766
Website: www.toronto.ca/housing
Address:
c/o Metro Hall
Metro Hall; 55 John St 6th Fl
Toronto, ON
M5V 3C6
Street Address:
Toronto  
Hours:
  Service
Sun24 hours
Mon24 hours
Tue24 hours
Wed24 hours
Thu24 hours
Fri24 hoursOpen
Sat24 hours

Thanksgiving: 24 hours
Christmas Day: 24 hours
Boxing Day: 24 hours
Public Contacts: Candacey Boca - Manager, Birkdale Portfolio
416-392-4634
Service Description: Short term emergency shelter, capacity 209
  • crisis intervention and counselling
  • case management
  • child advocacy
  • child care and children's program
  • Housing Connections (see separate entry) Community Partner, assistance with housing search and application process

Fees: None
Application: Contact Central Intake at 416-338-4766 or 1-877-338-3398, or contact shelter directly
Eligibility / Target Population: Homeless women 16 years and older with children, pregnant single women in last trimester, or women with children in the care of the children's aid society; refugee claimant families, 2 parent families, and single men with children
Languages: English
Area Served:
Halton Region, Peel Region, Durham, York Census Division, and Greater Toronto Area  
See Also: Drop-In Centres for Adults
Housing Referral and Rights
Mental Health Crisis Lines

This information was last completely updated on April 30, 2025

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